Frequently asked questions

How do I prepare my space for a Slumber Village Sleepover?


We do not move furniture or personal items. We ask that your space be clear and free of debris before we arrive for set up.




How much space is needed?


Each Slumber Village sleepover tent is 4ft X 3.5ft . Each tent includes a twin sized mattress. In general, you will need approximately 4 feet for each tent.




Can the sleepover tents be used outdoors?


Our tents and décor are not weatherproof and are designed for indoor use only.




How much time is needed to set up a Slumber Village Sleepover?


Delivery/Set up takes approximately 30-60 minutes depending on the number of tents requested for your event.




Are tents available for set up at any location?


A Slumber Village Sleepover can be set-up at any indoor location (hotels, private residences, entertainment halls, religious institutions etc.), however it is the customer’s responsibility to confirm restrictions with their venue.




Where do you deliver?


We proudly serve the city of Jacksonville and surrounding areas. There is a $20.00 delivery fee added to packages within our service area. A transportation fee of $75.00 is added to any locations with a distance over 30 miles of the Jacksonville city center (32202). Locations over 40 miles of the service area, are subject to availability. Please contact us for details.




How are the tents cleaned?


At Slumber Village Sleepovers, we make the health and safety of our customers a top priority. All linens are washed and sanitized after every use using hypoallergenic detergents. Decorative items (pillows, fabric tents etc...) are spot cleaned and sanitized. All hard surfaces are disinfected and stored after each use.




What is your cancellation policy?


We understand plans change. We will work with you to reschedule your event to a convenient date subject to availability. If the event must be cancelled, a refund will be provided minus the $100.00 booking fee. Cancellations that occur on the scheduled date may be rescheduled however amounts paid will not be refunded.




How much does a Slumber Village Sleepover cost? Are there any add-on fees?


Slumber Village Sleepovers' prices are all inclusive and covers the cost of all sleepover items. A $20.00 delivery fee will be added to all packages and covers the cost of delivery and pick up. Please see our pricing page for more information.




Who can use the Slumber Village Sleepover tents?


Our sleepover packages are best suited for anyone age 5 and up.